Engage website visitors in real time with aprofessional, branded chat widget. Route conversations to the right agent ordepartment automatically — based on the page visited, visitor location, orcustom rules.

Build intelligent chatbots using adrag-and-drop builder — no coding required. Automate lead qualification, answer FAQs, book meetings, and handle out-of-hours enquiries around the clock.

See every visitor on your website in realtime — which pages they are viewing, how long they have been browsing, wherethey came from, and what actions they have taken. Identify your hottestprospects before they leave.

Automatically score and segment websitevisitors based on their behaviour, company data, and engagement history — soyour sales team always knows who to prioritise and when to reach out.

Automatically initiate conversations withvisitors based on specific triggers — time on page, exit intent, specific URLvisited, repeat visits, or geographic location across the India.

Manage conversations from your website,WhatsApp Business, Facebook Messenger, Instagram, Telegram, and email — allfrom one unified inbox inside Zoho SalesIQ.

Every chat conversation, captured lead, andvisitor interaction automatically syncs with Zoho CRM — creating contacts,logging activities, and triggering follow-up workflows without any manual work.

Zoho SalesIQ's built-in AI assistantdetects visitor sentiment, suggests relevant responses to agents, and generatesnatural, context-aware chatbot replies — helping your team respond faster andmore accurately.

Connect your help articles and FAQs to yourchatbot so visitors get instant, accurate answers to common questions — withoutneeding to wait for a human agent.

Resolve complex queries with built-in audiocalling and screen sharing directly from the chat window — without switching toanother tool.

Track live chat volume, response times,lead conversion rates, agent performance, chatbot effectiveness, and visitorengagement with real-time dashboards and customisable reports.

Your sales and support teams across the UKcan manage live chat conversations, respond to visitors, and monitor websiteactivity from the Zoho SalesIQ mobile app — from anywhere.